Convergence Group

Vendor Relations Manager

Job ID
DM501
# of Openings
1
Category
Marketing
Status
Approved
US-NV-Las Vegas

Overview

Convergence Group is currently working on an exciting direct hire opportunity for a Vendor Relations Manager for one of our dynamic, growing fintech clients based in Las Vegas that serves the consumer sub-prime market with alternative credit options designed to build a bridge for the underbanked.

 

The Vendor Relations Manager has responsibility for management of marketing, credit and fraud information service providers including vetting, performance and procurement.   This position manages the relationship with third party provider(s) of critical functions, including but not limited to credit bureaus, marketing data processors, identity verification providers and fraud prevention companies. This individual will be the main point of contact for each vendor and manage key aspects of the vendor lifecycle to help minimize risk to the company and improve overall performance of company.  The objectives of this role are achieved by expanding corporate knowledge of vendor services and market alternatives and by documenting and implementing effective vendor oversight processes, operationalizing effective vendor governance structures, maintaining a holistic view of the provider(s) and effective communication for decision-making. Perform other assignments as required.

Responsibilities

  • Serves as knowledge base on vendors’ product/service portfolio for company
  • Manages prescreen process for traditional and alternative credit bureaus.
  • Facilitates strategic alignment between company and service providers.
  • Produces reporting and provides periodic updates on the overall status of the relationship and performance against agreed service levels to management and other stakeholders.
  • Leads contract and fee schedule negotiations for new services, new products, renewals etc.; and coordinates support from Legal and Procurement.
  • Acts as a first point of escalation for operational issues related to vendor services.
  • Manages new and existing vendor information.
  • Identify and monitor vendor concerns, recommend solutions, and follow up during the process, as well as communicates resolution to ensure problems have been resolved.
  • Manages contract compliance.
  • Participates in, and can lead, regular service review meetings with senior level service provider representatives.

 

Qualifications

  • Bachelor degree or equivalent work experience
  • Minimum 5 years of experience in a consumer finance organization
  • Minimum 3 years of vendor management experience
  • Working knowledge of credit bureaus and prescreen processes
  • Working knowledge of service providers utilized in the processing of online credit applications.
  • Excellent negotiation skills
  • Excellent written and verbal communication skills
  • Ability to analyze large scope problems and develop and implement solutions
  • Subprime consumer finance experience preferred

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